Yes, we are accepting new clients ages 18 and up.
Hannah Kloch typically tries to see new patients within 2-3 weeks of requesting an appointment.
All new patient appointments are in-person, and last between 60 and 90 minutes.
If agreed upon by both patient and provider, established patient appointments may be via telehealth or in-person. Not all follow-up appointments are appropriate for telehealth.
Follow-up appointments are scheduled for 30 minutes, unless a longer visit is needed.
All requests for new patient appointments are done by completing a "prescreening questionnaire" found at MyrtleMH.com. This questionnaire helps us assess if our office may be a good fit for your needs. Someone from our office will call you to discuss next steps for booking an appointment, or direct you to alternative options for care if needed.
Hannah is not in-network with insurances, but the office will provide you with a “superbill” that you may submit to your insurance. This means that your insurance reimbursement check may come directly to you instead of coming to our office, depending on the terms of your insurance plan. You would pay the appointment fee at the time of your appointment, and your insurance may send the insurance payment to you after you submit the superbill to them.
A superbill includes the diagnosis codes and billing codes the insurance company would need to determine their reimbursement amount.
You do not need insurance to be eligible for an appointment with Hannah.
Patients with federal insurance plans such as Medicare, Medicaid, and Tricare are typically not eligible to submit superbills for reimbursement for out-of-network or non-participating providers, according to their policies and terms of agreement. Check with your insurance company for further details.